Waterstones is a fantastic store to visit, the vast quantities of books, and the quality of the displays can keep me browsing around the store for hours. These double-sided waterstones make up the four-stone Norton Waterstone System. If you would like to cancel an order placed on Waterstones.com, please sign in to your account and visit the ‘Orders’ page. This item can be requested from the shops shown below. If you'd like to post a review on Waterstones.com, please sign in to your account using the 'Sign in' link at the top of the page. Well look no further with Waterstones’ 300+ retail shops you’re sure to find the latest bestseller, sports or do it yourself book at your fingertips with one click of a mouse to reserve your book online then collect while it your about. Online Contributions, Postings and Submissions, Purchase of Goods and Services by Waterstones from Suppliers, Supply of Waterstones Products to Customers, https://personal.help.royalmail.com/app/answers/detail/a_id/5317/~/international-incident-bulletin. By continuing to browse the site you accept our Cookie Policy, you can change your settings at any time. Waterstones acceptance of your order brings into existence a legally binding contract between us based on Waterstones terms and conditions. If you haven't received an email from us within 24 hours, please send an email to our Customer Support Team with your card number and security code. Yes, you can choose to collect your order by yourself if it’s not convenient to receive a package for you. In most cases though, we will be able to cancel your order before any payment has been taken. Then, you can search for the book you'd like to review. Please enter your email address below and we'll send you a link to reset your password. If you have changed your email address then contact us and we will update your details. Waterstones will not be obligated to … You are able to track your order using the 'Track Your Parcel' button included in the dispatch email. Since they use water as a lubricant and flushing agent, Norton Waterstones are easier to clean than oilstones and won't leave an oil residue on your … Was pleased with this, my first, purchase with waterstones.com. Start your Waterstones journey by creating your account. If you need to amend your order, we recommend cancelling your order so that you can place it again with the required changes. But my second order the books arrived with scuffed covers. Our water sharpening stones are softer than oil stones and use water to create a slurry, which gives you the level of abrasiveness you need at each stage of sharpening. However, our shops are able to take orders for shop collection over the phone; you can find their contact details on our. Please accept our apologies that your query will take longer for us to respond to at the moment. You can register as a publisher with Nielse, and also get your ISBN’s at the same time, by following the link in STEP 2: STEP 2 – Purchase an ISBN for your book(s) Following the initial email, you will be contacted by the shop to confirm that your item is available for collection. Customer Support Postal Address: Waterstones Book Hub UTL Fifth Avenue Centrum One Hundred Burton on Trent DE14 2UZ We are aware that some customers are finding that they can't enter their payment card number in the checkout. On each product page, you'll see a link to 'Write your review' underneath the title and author. If you’re after something we don’t have in store, you can still order from www.waterstones.com as the company is prioritising home deliveries. DE14 2UZ . Send your orders online should not be a problem. Please enter your email address below and we'll send you a link to reset your password. Your order is now being processed and we have sent a confirmation email to you at This item can be requested from the shops shown below. Unfortunately, once an order has been placed, we cannot make changes to the delivery address, delivery method, or order quantities. Waterstones Returns Department. Waterstones offers a variety of wonderful Books goods at an alluring price. Unfortunately the Customer Support team do not have the facility to take payments over the phone securely. Unfortunately there has been a problem with your order, Please try again or alternatively you can contact your chosen shop on. The support follows a petition from staff at Waterstones, signed by more than 6,000 people, which calls on the book chain’s managing director, James … Full information about how how our staff and customers are being affected, including information about closed shops, can be found. Unfortunately, there is no waterstones online codes for free shipping, but the good news is that you do not need any to benefit from it! Please complete our email contact form for questions relating to your order, our shops, our website or Waterstones Plus. Simply follow these instructions each time you want to post another one. Please provide me with your latest book news, views and details of Waterstones’ special offers. Items in transit to elsewhere in Europe, Canada and Turkey are likely to be delayed. Waterstones | The UK's leading bookseller. We would like to show you a description here but the site won’t allow us. Burton-upon-Trent. I can't understand people who don't read and I certainly can't understand people who don't find Waterstones a magical place. Features: The set includes one 800/4000 combination waterstone, one 6000 single grit waterstone and one Nagura stone Copy the voucher code of your choice and head to the Waterstones site. Unfortunately there has been a problem with your order, Please try again or alternatively you can contact your chosen shop on. You will receive an email to confirm this. They'll be able to investigate and make sure your card is registered to you. 50% OFF at Waterstones is in your hands. **CUSTOMER ORDER FREEZE ** We’re really sorry, but we’ve had to p... ut a freeze on all customer orders into store. If you would like to order a book DO NOT use WATERSTONES. Use amazon instead you will get what you ordered. If you have changed your email address then contact us and we will update your details. If you have any queries whilst processing your order please call 0115 907 1899 between the hours of 9am - 5.30pm (Monday to Friday) or email waterstoneshelpline@encompassprint.co.uk Phone. Unfortunately we are unable to accept National Book Tokens on our Website, however the Foyles website are able to. If you would like to cancel an order placed on Waterstones.com, please sign in to your account and visit the ‘Orders’ page. Click the basket icon to review your order. The site uses cookies to offer you a better experience. If this item isn't available to be reserved nearby. If it is not, Waterstones will not entertain your or your book. By continuing to browse the site you accept our Cookie Policy, you can change your settings at any time. If this item isn't available to be reserved nearby, add the item to your basket instead and select 'Deliver to my local shop' (UK shops only) at the checkout, to be able to collect it from there at a later date. Once you receive a dispatch email your order has been dispatched from our warehouse and is with our courier, Royal Mail. On 21st December, Royal Mail announced a suspension of service with immediate effect for Mainland Europe, Canada and Turkey. If you’re looking for information about how the current Covid-19 restrictions are affecting your local shop or an an order you have placed to be delivered to our shops, please click here. Would you like to proceed to the App store to download the Waterstones App? Your book must be registered with Nielsen Book Data in order to be eligible for sale in Watertones book stores. We are happy to refund unwanted items on presentation of a valid receipt or dispatch note provided they are returned within 60 days and in pristine condition. For advice on how to return an item to us, see our Returning Items Ordered Online page. We are receiving an extremely high number of contacts at the moment and customer support advisors are working tirelessly to work through every case. Check more information about collection on Waterstones`s shipping policy page . If this item isn't available to be reserved nearby. Unipart Logistics. Your order will be held at the shop for 90 days for you to pick up at your convenience. In the 'Your order' section, just underneath any VAT totals, click the small 'Promo code' writing to open up the code box. Simply sign in to your account and update your details on your Plus Home page. If you have any queries whilst processing your order please call 0115 907 1899 between the hours of 9am - 5.30pm (Monday to Friday) or email waterstoneshelpline@encompassprint.co.uk For all card balance enquiries please call 0808 118 8787 between the hours of 9am - 5.15pm (Monday to Friday) or email support@waterstones.com Overall, I was impressed with my order. If you require any assistance, please contact our Customer Support Team; if you have your order number to-hand, it will help us find your order more quickly. Any term sought to be imposed by you in your order will not form part of the contract. These pages are here to help you get the most from our website and to help resolve any queries you may have. We accept Waterstones UK gift cards as well as pre-paid gift cards provided by VISA and MasterCard, for example. This site is protected by reCAPTCHA and the Google, Your order is now being processed and we have sent a confirmation email to you at. If you used our guest checkout, please click the 'Track your order' link in your Order Confirmation email. Alternatively, please call our Customer Support Team for assistance; if you have your order number to-hand, it will help us find your order more quickly. We regret that our Customer Support phone line is now closed until after Christmas. We have recently updated our Privacy Policy. Make use of this deal before it expires… Expire Soon 6 used Waterstones has an account service for Organisations, Universities, Colleges and Schools. Some of the most popular questions should be answered above but if you are unable to find an answer to your query, please select one of the options below. Used together, they bring a sharp edge and a mirror finish to your tools and knives. Are you a bookworm in the UK, Republic of Ireland, continental Europe (Brussels and Amsterdam), Isle of Man, Jersey or the Isle of Wight? Write. Please note: Our freepost returns address can only be used for orders placed on Waterstones.com. If your order has not yet been despatched, there will be an option to request a cancellation at the bottom of the order … Once you have posted your first review, why not continue to review your favourite books? Lockdowns in the UK means our warehouses aren’t running and no staff means no deliveries! Check out our combination grit sharpening stones and keep your tools in peak condition! Earn and redeem as you spend in our shops, cafes and online - you’ll find that curiosity has never been more rewarding. We don't at this time accept flexecash cards, for example Love2shop, although these can be redeemed in our shops. Create your account and join Waterstones plus. waterstones.com One book had bent cover corners and the front cover on the other book had split and slightly peeled away down the open edge. Welcome to Waterstones support. Waterstones, the UK's leading specialist bookseller with almost 300 stores across the UK, Ireland and Continental Europe, has an account service for schools, colleges, universities, businesses, and government who regularly purchase books across the year and would like the convenience of extended terms with competitive discounts. Your order qualifies for free UK delivery. Now you will be able to post your review and award a star rating to the book. Lastly, Waterstones is still a great place for books, can't argue with that. Waterstones Bookstore: Discover our full range of books at Waterstones.com. Waterstones Book Hub. You'll find all our Christmas 2020 last posting date information here. Sometimes this can mean that when we're asked to  cancel an order that the process of receving payment from your card issuer is already is progress. Waterstones is proud to present a special appearance by Bruce Springsteen to celebrate his new autobiography Born to Run.. If your order has not yet been despatched, you can request a cancellation on the order details page. Buy online with Free UK Delivery on Orders Over £25 or Click & Collect within hours. It takes no sweat to place your order at the items you want with less money. When you order from the Waterstones Marketplace, you will be given an estimated arrival date during checkout, although delivery times will vary depending on the seller's location. And also, don't forget that different customers purchase different merchandise at … We apologise for this and are looking into why this is happening. If you are copying your review from another document, it is best to have it saved in Notepad (rather than Word) as this will help prevent characters corrupting. While not major damage I still … Discover our full range of books at Waterstones.com. If you used our guest checkout, please click the 'Track your order' link in your Order Confirmation email. Please be aware that if an item is in an online-only stamps offer, these will not be applied to your Click & Collect order. The site uses cookies to offer you a better experience. We have recently updated our Privacy Policy. To read more about their delivery … Please note that: The shop will email you when your item is available for collection. For further information on posting reviews, please view our review guidelines. Please be aware that reviews will not always appear immediately on site and can take up to 24 hours to show, and 48 hours on weekends. About the Event. Factors that influence the average number of Waterstones's customers' savings of your orders vary. Following the initial email, you will be contacted by the shop to confirm that your item is available for collection. This site is protected by reCAPTCHA and the Google, Your order is now being processed and we have sent a confirmation email to you at. Your order qualifies for free UK delivery. Fans will have the chance to meet Bruce Springsteen, have a picture taken with him, and receive a copy of Born to Run that includes a signed book plate.. Shop for larger corporate orders over £250 – discounts available. You have now successfully posted a review on Waterstones.com! Waterstones Plus Stamps can be earned when you pay for your order upon collection, in line with the Terms and Conditions of the Waterstones Plus Scheme. For orders placed on Waterstones.com to track your order will not be to... Books arrived with scuffed covers no sweat to place your order, our,!, my first, purchase with Waterstones.com your card is registered to you, however the Foyles website able! Help you get the most from our website and to help resolve any queries you may have grit! Goods at an alluring price through every case contacts at the shop to confirm your. Order Confirmation email peak condition Ireland will be contacted by the shop will email you your! ' savings of your orders vary simply sign in to your account and update your details online Pricing and help. Apologies that your web browser is up-to-date n't available to be imposed you! 21St December, Royal Mail we will update your details on our and mirror! Is registered to you return an item to us once you have now successfully posted a review Waterstones.com. % OFF at Waterstones is in your order has not yet have an account App store to download the App! 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